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Privacy Policy

Last updated: May 27, 2026

Effective Date: May 27, 2026

FBA Prep NY ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and the rights you have over it. By using our website (www.fbaprepny.com) or contacting us for prep services, you agree to the terms described here.

1. Who We Are

FBA Prep NY is an e-commerce prep and logistics business serving Amazon FBA and Walmart WFS sellers. We operate from:

2. Information We Collect

2.1 Information You Provide Directly

When you fill out a quote form, contact us, or use our services, we collect:

2.2 Information Collected Automatically

When you visit our website, we automatically collect technical information including:

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the site, analyze traffic, and serve relevant ads. These include:

You can disable cookies in your browser settings, but parts of the site may not function correctly.

2.4 Cookie Consent and Preferences

When required by applicable law, we request your consent before placing non-essential cookies on your device. You may manage your cookie preferences through our cookie banner or browser settings. Disabling certain cookies may affect site functionality.

3. How We Use Your Information

We use the information we collect to:

3.1 SMS and Phone Communications

If you provide your phone number, we may contact you regarding quotes, shipment updates, operational notifications, customer support, or service-related communications. Message and data rates may apply depending on your mobile carrier. You may request to stop SMS communications at any time by replying STOP or contacting us directly.

4. How We Share Your Information

We do not sell your personal information to third parties. We share information only in the following limited circumstances:

4.1 Payment Processing

Payments are securely processed through trusted third-party payment providers. We do not store complete payment card details on our servers.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including satisfying legal, accounting, tax, or reporting obligations.

You may request deletion of your information earlier, subject to any legal obligations requiring us to retain certain records.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (HTTPS), access controls, and secure storage practices. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6.1 Security Disclaimer

While we use commercially reasonable safeguards to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure. Users submit information at their own risk.

7. Your Rights

7.1 California Residents (CCPA / CPRA)

If you are a California resident, you have the right to:

To exercise any of these rights, email support@fbaprepny.com with "CCPA Request" in the subject line.

We will verify and respond to eligible privacy requests within the timeframes required by applicable law, generally within 30 to 45 days.

Do Not Sell or Share My Personal Information

7.2 European Residents (GDPR)

If you are in the European Economic Area, United Kingdom, or Switzerland, you have rights under the GDPR including: access, rectification, erasure, restriction of processing, data portability, and the right to object. To exercise these rights, email support@fbaprepny.com.

7.3 All Users — Opt Out of Marketing

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email, or by emailing us. We'll still send service-related messages (quotes, invoices, shipment updates) as needed to fulfill your requests.

8. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly. If you believe a child has provided us with information, contact us at support@fbaprepny.com.

9. International Data Transfers

FBA Prep NY operates in the United States. If you access our site from outside the U.S., your information will be transferred to, stored, and processed in the U.S. By using our site, you consent to this transfer. We comply with applicable cross-border data transfer requirements.

10. Third-Party Links

Our website may contain links to third-party websites (Amazon, Walmart, payment processors, etc.). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.

11. Do Not Track

Some browsers send a "Do Not Track" signal. There is no consistent industry standard for responding to these signals, so our website does not currently respond to them. However, you can opt out of tracking through the cookie preferences and analytics opt-outs described in Section 2.3.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we'll change the "Last updated" date at the top. Material changes will be communicated by posting a notice on the site or by email if we have your address. Your continued use of the site after changes are posted means you accept the updated policy.

13. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal information, contact us at: